Contact Form

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Personal Data Clarification Text for Members and Visitors

Dear Customers, Potential Customers and Website Visitors, as {TITLE WILL BE INSERTED HERE} ("" or "Company”), we attach great importance to the protection of your personal data. Within this scope, we would like to inform you about your personal data and processing procedures as the "data controller” pursuant to Law No. 6698 on the Protection of Personal Data ("KVKK”).


WHAT PERSONAL DATA OF YOURS ARE PROCESSED
Your identification information (Full Name, Date of Birth, Turkish ID Number)

Your contact information (Address, email address, phone number)

Details regarding your use of the Site (your behaviors on the site, your transactions, preferences, visited products, etc.)

Your assigned Username and Password

Your company information (Company name, phone, address)

Upon the Establishment of the ……… Contract;

Your identification information (Full Name, Date of Birth, Turkish ID Number)

Your contact information (Address, email address, phone number)

In case you request an invoice and share with us (Turkish ID Number, Tax Identification Number)

If you pay by credit card, processing your data to be sent to the Payment Institution
If Wire Transfer is chosen as the Payment Method, bank IBAN and bank-related information you use,

If You Are a User;
Your assigned Username and Password

Your company information (Company name, phone, address)

Records of the services provided by our company (Request and Complaint Management)

Records formed by the form regarding your complaints

If you are a user, information belonging to your customers arising only from storage and system usage without determining the purposes and means of processing ………. within the scope of the electronic commerce system we provide,

If You Give Electronic Commercial Communication Permission;

Your identification information (full name),

Your contact information (address, email address, phone number)

Details regarding your use of the site (your behaviors on the Site, your transactions, preferences, visited products, etc.)

Information for marketing purposes (Date of birth, Site usage, shopping habits, demographic member/user/customer information such as address and habits, all types of purchasing habits-preferences, likes and relevant comments related to products and services, campaigns utilized, surveys, etc., invoice contents, payment methods (cash, credit card, etc.) and payment details (installment amount, etc.), old and new mobile/home/work phone/fax numbers, email addresses, identification information (cookies, web browser markers-data, IP, beacon, wired-wireless network connection information, etc.),

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data;

General Purposes:

When you contact us, your identity and contact information to resolve your issues and complaints and, if necessary, to communicate with you,
To fulfil our obligations arising from legislation and to fulfil our legal obligations such as information security with authorized and responsible public institutions and organizations, identity, contact, invoice, and shopping information,
To use all kinds of lawsuit, response and objection rights against official institutions and organizations such as courts, enforcement offices, arbitration boards arising from disputes resulting from the contract, your identity, contact, invoice, and shopping information,
To distinguish the records we created about you in our system from those related to other customers and to enable you to benefit from post-sale operational processes without presenting invoice/receipt, your identity and contact information
In case you request invoice issuance, your identity and invoice information for invoice issuance,
If you want to make payment by credit card, your credit card information to receive payment (credit card information is transferred to the payment institution without being recorded.)

To fulfil our storage obligations arising from legislation, your identity, shopping, and invoice information

If You Are a User,

Within the scope of the User Complaint and Request Form to ensure the improvement of our product and to respond immediately to your requests,

For the follow-up of regular payments and to ensure the editing with your account information and management of your Electronic Commerce environment provided to you,

To ensure the execution of your sales if you are a user,

For the management of your requests within the service provided and to provide the best service principle and the best way for users to carry out electronic commerce,

For the management of your electronic commerce site with our business partners to whom we transfer your data if located on or requested in the website,

If You Give Electronic Commercial Communication Permission

We process your identity, contact, shopping, and marketing data for the purpose of creating/performing general or personalized campaigns, advantages, promotions, advertisements, notifications, marketing activities, and any kind of commercial communication activities targeting you.

METHOD OF COLLECTION AND LEGAL REASON FOR YOUR PERSONAL DATA

Your personal data is processed by {TITLE WILL BE INSERTED HERE} within the framework of your transactions on the Site, your requests and complaints, your purchases, all kinds of shopping, collection, delivery, transaction, survey filling on the Site, automatic methods or electronic systems obtained under your Electronic Commercial Communication Permission.

As {TITLE WILL BE INSERTED HERE}, we collect your personal data based on the legal reasons of "processing data is necessary for the establishment and performance of the contract”, "fulfillment of a legal obligation”, and "processing of data is mandatory for the legitimate interests of the data controller” regarding ………. processes on the Site; for storage obligations derived from legislation, "fulfillment of a legal obligation”; if you are a user, "processing data is necessary for the establishment and performance of the contract” and "processing data is mandatory for exercising the right” in the follow-up of your requests and complaints; and in case you give Electronic Commercial Communication Permission and to offer you new services with Our Business Partners, based on the legal ground of explicit consent.

Explicit consent involves; it is clearly stipulated in other legislation to which our company is subject,

Provided that it is directly related to the establishment or performance of a contract, the processing of personal data belonging to the parties of the contract is necessary, ensuring the provision of requested products and services and the fulfilment of contracts you have made,

Being mandatory to fulfill a legal obligation,

Being made public by the person himself/herself,

Being mandatory for the establishment, exercise or protection of a right by processing data,

Being mandatory for the legitimate interests of the data controller provided that it does not harm the fundamental rights and freedoms of the person concerned.

Having your explicit consent; Personal data other than health data may be processed without explicit consent in cases prescribed by laws,

Health-related personal data, however, may only be processed without explicit consent by persons under obligation of confidentiality or authorized institutions and organizations for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment, and care services, planning and management of health services and financing.

TRANSFER OF YOUR PERSONAL DATA

As {TITLE WILL BE INSERTED HERE}, we transfer your personal data;

To our business partners and service providers located domestically and abroad for purposes such as receiving information technology, marketing activities, or expert consultancy services, support in personal data collection processes, services such as call centers, personal data collection via devices, marketing consultancy, database, electronic communication tool providers, consultancy, etc., or abroad if the servers of our local business partners are located abroad,

With our dealers and business partners for the purpose of resolving your purchases made on the Site and all other product requests,

With our business partners to whom we transfer your data placed on or requested from our site for the purpose of receiving services,

To authorized and competent public institutions and judicial authorities for providing information and documents and fulfilling our other related obligations and to use our legal rights such as lawsuits and responses,

If you pay by credit card, your credit card information is transferred to relevant banks, electronic payment institutions, or third parties providing such services without being recorded by …………. .

YOUR RIGHTS

According to Article 11 of the Law; via the methods indicated in the "Contact” section of this Policy

Learning whether your Personal Data is processed or not,

Requesting information if your Personal Data is processed,

Learning the purpose of processing Personal Data and whether it is used appropriately for that purpose,

Knowing third parties to whom your Personal Data is transferred domestically or abroad,

Requesting correction of your Personal Data in case of incomplete or incorrect processing,

Requesting deletion or destruction of your Personal Data under the conditions stipulated in the KVKK legislation,

Requesting notification to third parties to whom your Personal Data was transferred,

Objecting to the emergence of a result against you by exclusively analyzing the processed data through automated systems,

Requesting compensation for damages in case you suffer damages due to unlawful processing of your Personal Data.

CONTACT

You can submit your applications to …… as the Data Controller via the designated e-mail address for the application procedure ………………. from your registered e-mail on the system, or in writing to the address indicated below for ……….. (Please note that in cases where the relevant request must be made according to a specific procedure as per laws, the said procedure must be followed.)

Address:

Phone:

ideasoft e-ticaret paketleri ile hazırlandı.