GENERAL:

1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

2. Buyers are subject to the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the purchased product.

3. Shipping costs related to the shipment of the product will be paid by the buyers.

4. Each purchased product shall be delivered to the person and/or organization at the address specified by the buyer within a legal period not exceeding 30 days. If the product is not delivered within this period, the buyers may terminate the contract.

5. The purchased product must be delivered complete, in accordance with the specified qualities in the order, and with any warranty certificates, user manuals, or similar documents if available.

6. If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days from the date of learning this situation. The total payment must be refunded to the buyer within 14 days.

IF THE PURCHASED PRODUCT PRICE IS NOT PAID:

7. If the buyer does not pay the price of the purchased product or cancels it in the bank records, the seller's obligation to deliver the product ends.

UNAUTHORIZED USE OF CREDIT CARD IN PURCHASES:

8. If it is determined that the credit card used by the buyer for payment after product delivery has been unfairly used by unauthorized persons and the product price is not paid to the seller by the related bank or financial institution, the buyer is required to return the product subject to the contract to the seller within 3 days, with the shipping cost borne by the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:

9. If force majeure events unforeseen by the seller occur and the product cannot be delivered on time, the situation will be notified to the buyer. The buyer may request cancellation of the order, replacement with a similar product, or postponement of delivery until the obstacle is removed. If the buyer cancels the order and payment was made in cash, the amount will be refunded in cash within 14 days from the cancellation. If payment was made by credit card and cancellation occurs, the product price will be refunded to the bank within 14 days, but it may take 2-3 weeks for the bank to transfer the amount to the buyer's account.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

10. Before receiving the goods/services subject to the contract, the buyer will inspect them; damaged goods such as dented, broken, torn packaging, or defective items will not be accepted from the cargo company. The delivered goods/services are considered undamaged and intact. The BUYER must carefully protect the goods/services after delivery. If the withdrawal right is to be used, the goods/services must not be used. The product must be returned with the invoice.

RIGHT OF WITHDRAWAL:

11. The BUYER may exercise the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the delivery date to himself or the person/organization at the address specified, without any legal or criminal liability and without giving any reason, provided that he notifies the SELLER via the contact information below.

SELLER'S CONTACT DETAILS FOR RIGHT OF WITHDRAWAL NOTIFICATION:

COMPANY

NAME/TITLE:

ADDRESS:

EMAIL:

TEL:

FAX:

DURATION OF THE RIGHT OF WITHDRAWAL:

13. If the purchased item is a service, the 14-day period starts from the date the contract is signed. The right of withdrawal cannot be exercised for contracts where the service has started with the consumer's consent before the withdrawal period ends. The buyer has been informed about the right of withdrawal in the Distance Contracts and Cancellation Terms, and the buyer places orders knowing these conditions.

14. Costs arising from the use of the right of withdrawal belong to the SELLER.

15. For exercising the right of withdrawal, a written notification must be made to the SELLER within 14 (fourteen) days by registered mail with return receipt, fax, e-mail, or other methods notified by the SELLER, and the product must not have been used according to the provisions of "Products for Which the Right of Withdrawal Cannot Be Used" in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

16. The invoice of the product delivered to the third party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the company during the return. Corporate order returns without ISSUANCE OF RETURN INVOICE will not be completed.)

17. The return form, the box and packaging of the products to be returned, and, if any, standard accessories must be delivered completely and without damage.

RETURN CONDITIONS:

18. The SELLER is obliged to refund the total amount and all documents binding the BUYER within 10 days at the latest after receiving the withdrawal notification and to receive the goods within 20 days.

19. If the product's value decreases or return becomes impossible due to the BUYER's fault, the BUYER is liable to compensate the SELLER's damages proportionally. However, the BUYER is not responsible for changes and deteriorations due to proper use of the goods or products within the withdrawal period.

20. If the use of the right of withdrawal causes the campaign limit set by the SELLER to fall below, the discount amount benefited under the campaign will be canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

21. Products prepared according to the buyer's request or clearly personal needs that cannot be returned, underwear bottoms, swimwear bottoms, makeup products, disposable products, goods liable to spoil quickly or may expire, products whose packaging has been opened by the buyer after delivery and are unsuitable to be returned for health and hygiene reasons, products mixed with others after delivery and cannot be separated by their nature; goods related to newspapers and magazines except those provided under subscription agreements; services immediately performed online or intangible goods immediately delivered to the consumer; audio or video recordings, books, digital content, software programs, data recording and storage devices, computer consumables whose packaging has been opened by the buyer cannot be returned according to the regulation. Also, withdrawal right for services started with consumer consent before the withdrawal period ends is not possible according to the regulation.

22. Cosmetic and personal care products, underwear, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs, tapes, and stationery consumables (toner, cartridge, ribbon, etc.) must be unopened, unused, untested, and undamaged to be returnable.

23. The following, according to the distance contracts regulation, are products for which the right of withdrawal cannot be used,

• Contracts related to goods prepared according to consumer requests or personal needs.

• Contracts for delivery of perishable goods or goods that may expire.

• Contracts related to goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and are unsuitable for return for health and hygiene reasons.

• Contracts for goods mixed with other goods after delivery and cannot be separated due to their nature.

• Contracts related to books, digital content, and computer consumables presented in material form if their protective elements such as packaging, tape, seal, package have been opened after delivery.

• Contracts for accommodation, transportation of goods, car rental, food and beverage supply, and leisure services to be performed on a specific date or period.

• Contracts for services performed immediately online or intangible goods immediately delivered to the consumer.

DEFAULT AND LEGAL CONSEQUENCES

24. When the buyer makes payment via credit card and defaults, he accepts, declares, and undertakes to pay interest and be liable to the bank under the credit card agreement with the card issuing bank. In this case, the bank may take legal action; demand the resulting costs and attorney fees from the buyer, and in any case of default due to the buyer's debt, the buyer accepts to pay the damages caused to the seller due to delayed payment.

PAYMENT AND DELIVERY

25. You can make bank transfers or EFT (Electronic Funds Transfer) to any of our accounts in the ............, ......... banks in (TL).

26. You can use all kinds of credit cards for online single payment or installment options on our site. The amount will be charged to your credit card at the end of your order for online payments.